Home JioMart Blog What is jio Mart And Jiomart related Q&A?

What is jio Mart And Jiomart related Q&A?


Hello Every body, Today we Will going to answer you some of the frequently asked question relates to Jiomart and its services , distribution and available cities. One by one according to our understanding.

What is jio Mart?

JioMart is the e-commerce market place that connects retailers with customers. Just like Amazon Prime Now and Grofers, Jio Mart will not maintain any warehouses but will allow local retailers and Kirana merchants to list their products on the portal and sell them to the customers. Although it is only an online grocery platform in the early stages, Jio is going to extend the platform in the future so that you can use this platform to buy more and more things from here. JioMart’s tagline is given “Desh Ki Nayi Dukaan”. This platform is actually based on the O20 (Online-to-Offline) business model above

 Jio will take care of the operations involved in this process which include logistics, payments, etc. Jio Mart aims to sell over 50,000 grocery products and will offer benefits that include

•               Free home delivery on no minimum order value

•               No questions asked return process

•               Express delivery promise

In the initial stages, Jio Mart will house products like daily staples, soaps, shampoos, and other household items which will give tough competition to players like Amazon and Grofers.

Shop online from a wide range of products including fresh fruits and vegetables, groceries, snacks, beverages, home & household essentials, beauty & hygiene, and baby care. Order online on the JioMart App for your favorite grocery brands – Aashirvaad, Amul, Bisleri, Bru, Cadbury, Complan, Good Life, Haldiram, Horlicks, Kellogg’s, Lays, Lizol, MTR, McCain, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Snac Tac, Tropicana, Surf Excel, Vim, Yeah.

JioMart is an online grocery shopping currently available in 200+ cities in India. JioMart offers the following key features –

•               You can shop from 50,000+ grocery products available on JioMart

•               Free home delivery for all orders and requires no minimum order value

•               Hassle-free return policy

•               Promises express delivery

Download the free JioMart app on your Android phone/tablet and enjoy Free Home Delivery with No Minimum order.

JioMart will serve as a platform for offline retailers to cater to customers in their locality who want to buy groceries online. At the RIL’s (Reliance Industries Limited) 42nd annual general meeting (AGM), Ambani said that, through the latest venture, the company is projected to connect three crore offline retailers with over 20 crores households in the country.

How do I register and claim Rs 3,000 worth benefits?

Jio Mart has made things so simple for both retailers and consumers by launching a dedicated app and a web portal. Jio Mart will be available for download for both Android and iOS devices soon. For now, as the service is available only in Navi Mumbai, Thane, and Kalyan, users of those areas can visit www.jiomart.com/ and preregister to get Rs 3,000 worth of benefits at the time of launch. Users are required to give these things for the pre-registration

Presently, the organization is as of now running a pre-enlistment Launch, offering up to Rs. 3000 off on the acquisition of food supplies. The coupons will be credited to your record and you’ll have the option to utilize them once the application is delivered in the market. Extra subtleties of the JioMart offer will be shared after the official launch.

Steps to Avail pre Offer Launch of Jiomart.

] Open your internet browser and head to the login sign up page.

2] Once the site loads, look down and enter your name, pin code, portable number, and email address (discretionary). Check Enable WhatsApp help and acknowledge T&C. From that point onward, click on Generate OTP.

3] Enter the OTP got on your versatile number and complete your enlistment to be qualified for the JioMart Pre-booking offer.

As indicated by the terms and conditions referenced on the site, your cooperation in the crusade may qualifies you for JioMart coupons that will be credited in your record enlisted with the portable application. For the time being, the organization is featuring a portion of the primary highlights of the administration, for example, accessibility of more than 50,000 basic food item items, free home conveyance, no base or most extreme request worth, and expedited service. It’s likewise offering no-question merchandise exchange.

How to Get registered with jiomart?

Download the free JioMart app on your Android phone/tablet and enjoy free home delivery with no minimum order. Get the best deals, best offers, low prices and save more every day – 365 days a year & enjoy contactless home delivery and hassle-free online grocery shopping just at a click of a button.

How JioMart works:

•               Download the JioMart App & Register with your Mobile Number.

•               Login – Select City, Enter Pin code.

•               Select from a wide range of categories to choose from.

•               Add items to cart, complete payment & check out.

•               Items will be delivered to your doorstep free of cost.

JioMart offers a unique grocery shopping experience with its amazing features.

•               You can shop from 50,000+ grocery products available on JioMart

•               Free home delivery for all orders and requires no minimum order value

•               Hassle-free return policy

•               Promises express delivery

Visit the official website of JioMart to experience a new world of online grocery and apparel shopping!

How to become a Jiomart Distributer ?

I don’t think there’s a dealership concept involved at all. It’s based on online to offline model wherein the customer places the order online. The order goes to the nearest kirana. Once the order is ready , Kirana store sends notification to the customer and customer picks up the order from Kirana store. This is how it is currently. The model may change in future though.

What are Jiomart Services?

JioMart is the brainchild of Mukesh Ambani, where he wants to dominate the local kirana space. This person is so mad about disruption that he wants to dominate every visible business space. And he can do this because of money and muscle power.

Through Jiomart Reliance wants to leverage the customer base of Jio and create a platform to bring local Kirana stores under it and serve customers. It is an online to offline business model where customer place order online and delivery happens through an offline shop.

Jio has partnered with Facebook and that helped Jio to utilize the WhatsApp network to launch Jiomart. It is currently rolled out in phases and started in some area in Mumbai.

So here’s how you can place an order on JioMart

To place order through JioMart, customers are required to add JioMart’s WhatsApp number 88500 08000 to their contacts

—After adding the number, customers are required to send a message to the JioMart number. Type “Hi” and send to the number.

—JioMart will then reply with the shopping link along with a message that reads “Welcome to JioMart WhatsApp Order Booking Service”. The shopping link will be only active for 30 minutes. To generate a new link, a customer will have to send a fresh message.

—Once you open the link, you will be redirected to page that would ask for your personal details like mobile number, area, locality etc.

— After the details are entered and submitted, the new page with the grocery items listed vertically will appear. You can add the items to your cart.

—Once you generate the order, JioMart will send an invoice along with the grocery store’s address and location on Google Maps.

—Post which, the customer will recieve an SMS from the store when the order is ready. They can go and pick up the order from the store and pay there itself.

How to become a partner with jiomart?

Many users who want to become a partner of JioMart ask this question and the answer is very simple. Reliance Jio is very popular and one of the fastest-growing brands and if you do business with JioMart you will get so many benefits like a good commission. We all know that Mr. Mukesh Ambani is very famous for offering things in free like we got Jio SIM with unlimited data and calls for one year, Jio fiber is also for free in starting for individual users and now its time for JioMart which is giving benefits of ₹3,000 when you pre-register on it. If you haven’t signed-up for JioMart account, then you must do it by clicking on below mention button and claim benefits now.

How to Order from Whatsapp on jiomart?

Steps to order from JioMart via Whatsapp

  • First of all, add JioMart’s WhatsApp number 88500 08000 on your phones.
  • Next, open the JioMart chat window in yourWhatsapp. It is a business account that describes itself as “a quick and easy way to order Grocery Essentials from your JioMart Kirana Store.”
  • It will then send you a link that’ll expire in 30 minutes. So, click on it before that.
  • Once you click on the link, you’ll be directed to a new page. Herein you must fill your address and phone number.
  • Thereafter, it will showcase a range of products from various brands (including Reliance Retail) that you can order.
  • You add to the cart and place the order, just like you do in other eCommerce shopping.
  • Your order is shared via WhatsApp with the registered local Kirana store. You, on the other hand, will receive a message with the order confirmation and the Kirana/JioMart store details. Additionally, you will be notified once the Kirana store generates a bill for your order.

Where to Download Jiomart App ?

JioMart, Reliance Retail’s beta online consumer grocery platform is available for download on Google Play Store and iOS App Store.

Within a few days of its launch JioMart app has crossed the 5 lakh downloads mark on the Google Play Store and is one of the top 3 apps in the ‘Shopping’ category. With the launch of the app, JioMart now enables increased omni-platform interface bringing seamless and enhanced accessibility to consumers.

Consumers who use both app as well as the portal interface on different devices can seamlessly migrate between the platforms with their login id and access their previous orders and cart items.

Download the free JioMart app on your Android or iOS device and enjoy free home delivery with no minimum order.

Whats are Jiomart Review ?

For the very first impression they own the race and people hearts by accepting all area’s PIN codes in the cities where they have started their service. And that’s how within period of 30 days they have beaten the traffic no. than other competitor like Dmart-ready website. (Hats Off to Motabhai and Team Jio)

Serving Area:

I am buying groceries from D-mart from last 6 years. but due lock-down I stopped it and D-mart ready service wasn’t available at my PIN code, So I have tried Jio-mart website and they accepted my Pin code…! Thanking Jio-Mart for this…:)

Product Availability and Price:

I found almost all essential required product are listed on their website with very reasonable price nearly same as Dmart pricings.

Adding product to Cart:

Though their website is just beta version, User interface for adding products to cart is pretty easy and smooth with +/- button for Quantity upgrade even in cart at the same time it shows grand total of your bill so we can decide the +/- before checkout page.


There is one loophole….

Till now They don’t show product’s out of stock status, So you never know how many and which product is out of stock and going to auto reject till it will get delivered to your home. So you add such product in your cart and pay for it with whole bill, then on delivery you will come to know some product is not arrived and they have refunded you for th ose items. It may disappoint you if your most important product doesn’t arrived. (this is may be due to they might be operating online and offline orders from same inventory so managing real time data might be a challenge. I hope soon they will sort it).

Product with their Own Brand

Packaging and Delivery service:

Delivery is quiet prompt, they deliver on very next day of order. Due to covid-19 they don’t deliver ithe packet on your doorstep. You need to accept delivery at outside the house or in Building’s parking area. On my first order they send the product in plastic basket and I have accepted it in sac counting product one by one. But after 15 days On 2nd order i have received product in sealed carry bags with Jio-mart Branding printed over it.

Product Quality:

Product Quality is very nice. Obviously they can’t afford the compromise in quality when it is stating phase.

Customer Service:

Jio telecom always had bad reviews for their customer care services. In the case of Jio Mart, the case is same. I didn’t experience it personally but i read it on social media. But yes what i can say is they don’t ask for customer feedback to improve the service. Jio should learn it from Amazon.

If I sumerise my experience, I would say overall it was nice experience. In such situation where man power is very less, they are at least serving the nation for essential service with no extra cost.

I hope this was helpful. Thanks for Reading…

Where to get Jiomart overview?\

Name of Company    Reliance India Limited Known As RIL

Name of App            JioMart

JioMart     E-Commerce Platform and App

Product    50000 Product, Groceries and other essential Items

Objective  Help the customers with their purchases.

Details included         Retailer, Seller, Vendor, Kirana, Franchise, Distributor

Official JioMart website              www.jiomart.com

How do I shop from jiomart?

Reliance Jio finally made its grand entry into the e-commerce market and with Jio Mart it is all set to compete against the leading companies like Amazon, Flipkart, Big Basket, and more.

You will find groceries and othere necessary food items on Jio Mart like

•               Fruits and Vegetables

•               Dairy and Bakery

•               Staples

•               Snacks and Branded Food

•               Beverages

•               Personal Care

•               Home Care

•               Baby Care

Jio Mart is just launched and it is offering assured minimum 5 % Off on MRP of all products available on the website and app.

To place orders and grab discount on grocerie and home need items follow the steps below:

•               First open the Jio mart website.

•               Now enter you pincode to check product availability.

•               Next go through the categories and add item in cart.

•               Once you are done go to your bag and check the items you have added.

•               Now proceed to place order.

•               Enter delivery address and choose suitable payment method.

•               Confirm to Place your order.

Your Jio Mart order will be place in minutes plus you will receive an update about the expected delivery and a tracking link on your registered mobile number via SMS

Can Jio Mart beat Amazon Pantry?

Jio Mart business is just grocery. It will receive the order and pass on the order to a grocer near to the customers residence. The grocer will arrange delivery to the customers residence and collect payment. And also attend to return of items not approved by the customer.

And the grocer will pay some agreed percent to Jio for placing the order.

Theoretically this looks to be possible and assures good income for Jio Mart without large investment.

At present Jio Mart conducts business in New Mumbai ( Bombay ), Thane and Kalyan.

I think Jio Mart has a long road to travel.

Jio Mart has to organize the infrastructure pan India. This may take a long time.

But if Amazon can do it, Why not Jio Mart ?

But the range of products supplied by Amazon covers almost everything a person will need in his life and not limited to groceries which Jio Mart has in focus.

Amazon is much larger and Amazon and Jio Mart should not be compared.

Let us watch the way the business of online business of Amazon and Jio Mart progresses.

Where is Jiomart available ?

JioMart is built to digitally enable, empower, and engage with Kiranas. Kirana will stay connected with the platform with POS. Kirana stores will no longer be held back by limited product range, space, delivery challenges helping them grow their business and their earnings.

The beta platform jiomart.com was launched simultaneously in nearly 200 cities and towns across the country towards the end of March. The extensive availability of JioMart platform across the country truly democratized digital shopping for essentials by bringing the online ordering service to several tier II and tier III towns, where customers are experiencing online shopping and home delivery of grocery, fruits and vegetables and essential goods for the first time.

To check the availability in your area visit JioMart and enter your pin code. If you have any queries cs@jiomart.com or contact us on WhatsApp 70003 70003.

JioMart is now launched across India to bring you the hassle-free grocery shopping experience from the comfort of your home or on the go.

How to Contact Jio Mart Customer Care Number?

JioMart Customer Care Toll-Free No

The customer care number is available for them who need any help from the customer care representatives regarding the Jio Mart. There are many customer care centres opened by the company to resolve the customer’s issue whether it is general or technical.

The JioMart customer care is open for all the customers 24 hours and they can contact them via email chat or phone call. As the Jio Mart is not yet launched by the company so there is no official customer care released. Once the service will be started for the customers, the company announced the Jio Mart helpline number.

If you want to contact Reliance JioMart services, here are the ways

•               Reliance Jio Mart Customer Care toll-free number: 02261220220

•               Complaint number: 7000370003

•               General Helpline number: 8850008000

•               E-mail for customer support: cs@jiomart.com

How I become a seller on Jiomart?

Steps to Avail JioMart Pre-booking Offer

1] Open your web browser and head to the registration page.

2] Once the site loads, scroll down and enter your name, pin code, mobile number, and e-mail address (optional). Check Enable WhatsApp assistance and accept T&C. After that, click on Generate OTP.

3] Enter the OTP received on your mobile number and complete your registration to be eligible for the JioMart Pre-booking offer.

According to the terms and conditions mentioned on the site, your participation in the campaign may entitle you to JioMart coupons that will be credited in your account registered with the mobile application. Nonetheless, the app isn’t ready for download yet. It’ll soon be made available on Google Play Store and App Store, though.

For now, the company is highlighting some of the main features of the service such as availability of over 50,000 grocery products, free home delivery, no minimum or maximum order value, and express delivery. It’s also offering no-question return policy.


How to get Job with Jiomart?

Join the Jio point team and be a part of the Digital India movement

The Jio point team would be spearheading the launch of “Jio Points” in small towns and rural markets that will operate as ‘customer sales & service touch points’ and create distribution network in the catchment territory.

We are looking at young prospects with experience in FMCG distribution, device sales and having good understanding of the geographical territory, a go-getter attitude, and strong interpersonal and relationship management skills.

Major responsibilities of a Jio Point Team member are:

•               Complete Operations Management & Ownership of the Jio Points.

•               Mass Distribution in the catchment territory.

•               People management.

•               Logistics management.

•               Retail store operation, Customer Care & Services.

•               Market Development activities and product promotion.

•               People & channel training

To register your interest, please click on ‘Visit’ and fill in the required details. Come join the digital movement.

Hope You Like the Blog What is jio Mart And Jiomart related Q&A?,

Do comment below and Share Your views and if you have any Question comment, we will get back to you with suitable Answer.


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